Lanemark supports customers through COVID-19 pandemic

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Nuneaton based manufacturer Lanemark Combustion Engineering has stayed open to support customers and deal with new enquiries. They have also taken extra precautions regarding social distancing by splitting their staff across two facilities. 

Lanemark Combustion Engineering Ltd design, manufacture, supply and install heating burner systems, which maximise process plant thermal efficiency and minimise both operating cost and impact on the environment. 

The Midlands manufacturer has decided to keep their production running in order to support the manufacturing sector. Like many other businesses, Lanemark’s office staff is working remotely to support customers whilst production staff are still working at their facility to fulfil orders. 

In order to do this, the firm has implemented social distance measures for production staff and has closed the facility to any visitors. In a recent statement issued by the company they said:

“To support all our customers, we are continuing to operate as normal. Our manufacturing facility is fully operational with all personnel distance working, and our office remains open although we are operating remote working where possible. Our service engineers will continue to attend service visits, breakdown calls and commissioning visits as usual.”

Adrian Cadman, Sales Manager at Lanemark, told the Made in Group why they decided to keep production operating. He said:

“To maintain customer service, production is still required. As many of our customers are OEMs, supporting frontline sectors, we are still needed to service customers machinery. However we are making sure to keep up with social distancing measures.” 

The company has recently invested in a new production unit, close to their original facility in Nuneaton. This enabled the company to move certain capabilities to the new premises, whilst still adhering to Government advice. Jeff Foster, Sales Director at Lanemark said:

“We have been able to locate a range of fabrication operations, such as machining and welding, to the new facility which has sufficient space available to enable us to maintain appropriate distances between workstations.” 

“The role now being played by the extended premises may not be exactly as originally foreseen, but it is helping us and our customers maintain a degree of manufacturing and processing operations during these challenging times.”

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